The Mum Shop ships within India only and uses reputable courier companies.
The standard delivery time for an order is between 6-10 Days.
Each of the products sold at themumshop.in has a different dispatch time. For Personalized products, items may have longer lead times and the standard delivery time is calculated from the dispatch time applicable and mentioned on the product description page.
Due to hygiene & safety concerns with regards to baby/kids products as well as the personalized nature of the majority of the products, themumshop.in has a strict no exchanges or refunds policy across the website.
You will receive a shipping confirmation email with tracking details after your order has been dispatched.
Alternatively, you can also check your order status by logging in to your The Mum Shop Account.
For detailed information, please read our Return & Refund Policy
If a product reaches damaged, please email us at firstname.lastname@example.org within 2 days of receiving the product along with images of the damaged product and we will assist you in the best possible way.