Bobo and Boo - Return and refund policy

Bobo and Boo items are non-returnable. However, we will accept returns and a full or partial refund will be issued if the product you've received is in a condition that is physically damaged, has missing parts or accessories, defective or different from its description mentioned on "The Mum Shop" product page. The same should be reported to us within 48 hours of receiving the product. 

The Mum Shop must be notified within 48 hours of receiving the goods. The goods must be delivered at the buyer’s expense to the Bobo and Boo warehouse in original condition and packaging. Where goods are returned in damaged or substandard condition to the seller, additional fees may be charged. Freight charges are not included in any refund.

You can send the return to the actual address it was shipped from or choose your product seller's address mentioned below:

Kindly do not send it to on any other address as the package would not be acceptable then.

Please address the return shipments to the seller, you purchased the products from, details of which can be found on your order invoice.

For everything else "The Mum Shop" return and refund policy applies.